Pulling Healthcare Teams Together with The Five Behaviors of a Cohesive Team™


Meet Sarah…Our Inspiring Intern!

This past summer we hired Sarah Mason, a junior at Upper Iowa University for an internship in our office.  She was instrumental in branding all of our training programs, participant materials and power point presentations.  Sarah was eager to learn about the new PXT Select™ assessment tool for hiring, training and coaching new employees.  As a young professional, […]

Our Impact at National Healthcare Conference

For the past 12 years, Michele and her hospital-clients have received the most awards at Custom Learning System’s Annual HealthCare Service Excellence Conference.  This year, on February 6-8, the conference was held in Long Beach, CA.  She presented “The HCAHPS for Everyone” at the National Symposium on HCAHPS Sustainability and “Staying Positive in a Negative […]

DiSC Classic vs Everything DiSC: How My Graph Became a Dot

The DiSC® model has been used for decades to help people understand themselves and others. Practitioners continue to find ways to make the model simpler, more intuitive, and more relevant while still enhancing the richness of insight that has made DiSC so popular. In this paper, we’ll discuss some of the different ways in which […]