Michele Matt, CSP – President
Certified Everything DiSC®, The Five Behaviors of a Cohesive Team™ and Attitudes in The Workplace Facilitator
Whether you’d like Michele to work directly within your company or purchase training resourses for your own use, we’ve created and selected products that are easy to use and comprehensive to help you hire, train, and motivate your people. We look forward to inspiring your people with practical solutions for positive change.
Meet Michele Matt, CSP
Each year since 1984, Michele has inspired the attitudes and actions of thousands of people around the world through customized learning experiences, dynamic keynote presentations, strategic business planning and organizational development. As a dynamic and highly effective communicator, clients’ appreciate her unique ability to challenge the minds and touch the hearts of people at any level within a company, from the board of directors to the front-line team members.
Since starting Inspiring Solutions in 1991 in Des Moines, Iowa she’s had the privilege of working in a wide-variety of industries, specializing in healthcare, long-term care, insurance and financial services by designing and facilitating:
- Strategic Planning
- Leadership Development
- Customer Service Initiatives
- Team Building
Inspiring Solutions is an award-winning partner of Wiley Learning Solutions, an authorized distributor of Everything DiSC®, the leading suite of DiSC® – based workplace training and assessments solutions. In addition, Michele a highly skilled and Accredited Facilitator in The Five Behaviors of a Cohesive Team™ based upon Patrick Lencioni’s best-selling book The Five Dysfunctions of a Team.
She is a seasoned healthcare consultant for the Service Excellence Initiative with Custom Learning Systems out of Calgary, Canada. In 2011, she was awarded the “Impact to Business” from the Association of Talent Development – Iowa Chapter for the work she’s done to improve patient satisfaction through a workforce engagement process at Matagorda Regional Medical Center in the Houston area.
Each year, Michele is asked to speak at numerous local and national conferences. She is the most requested speaker at the annual Health Care Service Excellence Conference. Plus, the majority of the Breakthrough and Service Summit Awards are given to her client-hospitals. She has earned the Certified Speaking Professional from the National Speakers Association, a designation earned by fewer than 10% of professional speakers worldwide. Other honors include Iowa Up and Comer and Outstanding Young Iowan.
Michele is appropriately recognized as “The Attitude Adjuster” because she has written several books and training resources on the topic, including the best-selling book Attitude: The Choice is Yours and the award-winning training video Bad Apples: How to Deal with Difficult Attitudes. Her other books include Strategic Planning Handbook, Motivational Leaders, Magnetic Leadership, and Live Every Day Happy and Successful.
She has provided state and national leadership for the National Speakers Association and the Association for Talent Development. She served on several boards including her alma maters Upper Iowa University and AIB College of Business.
Award-winning author sought after for her unique ability to stimulate an entire organization to peak performance!
What clients are saying about Michele:
Kristine C. said :
We want to thank you for presenting at Summit! You were very engaging with the audience and delivered a great message. I know these things take time and energy so it was greatly appreciated, and wonderful to have you here. Thanks for contributing to a fun day for NAWBO.
–NAWBO Women’s Summit
Lea C. said :
Your confidence in your presentation of the Service Excellence material was empowering not only in encouraging a positive attitude but also in presenting the material to colleagues in the near future.
–Beaufort Memorial Hospital
Joan B. said:
You are awesome! Thank you so much for all you did for us. The feedback has proven that the people really loved it! I’m still wearing my Attitude Adjuster band.
–Diocese of Des Moines
Michele’s Most Requested Programs
Michele Matt’s signature program! Her most frequently requested keynote and workshop!
Good communication and appropriate interaction are key ingredients to relationships at work and home, whether it be with a co-worker, customer, team member, or family member.
Partial Client List:
- Betsy Johnson Regional Hospital
- Columbus Regional Healthcare System
- Healthcare Corporation of America & Hospitals
- Integris Physician Services
- Life Care Services & Communities
- Unity Point Health
Insurance & Financial Services
- EMC Insurance
- Farm Bureau
- John Deere Credit Union
- Principal Financial Group
- Wellmark Blue Cross/Blue Shield
- Wells Fargo Bank
- Hy-Vee Food Stores
- Weitz Company