This online certification course will to teach you how to successfully conduct two exclusive programs training based upon Michele Matt’s best-selling book Attitude: The Choice is Yours and award-winning video training program, ATTITUDE!™ Resolving Difficult Situations in the Workplace.
Attitudes in the Workplace Online Certification
$995.00
Product Description
Objectives
You will be able to facilitate four interactive and inspiring modules to help leaders and co-workers to:
- Understand how negativity impacts relationships and performance
- Analyze how good, bad, and ugly attitudes are communicated
- Adjust their attitude using five “attitude adjustment” techniques
- Maintain a positive attitude in a “negative” environment
- Utilize a 5-step process for dealing with difficult people
- Manage conflict with confidence, resulting in a positive outcome
Cost and Materials
$995 per person
- ATTITUDE!™ Resolving Difficult Situations in the Workplace Training Kit (DVD or USB with facilitator materials)
- Activities to Enhance the Good, Bad, and Ugly Attitudes E-Binder
- Attitude: The Choice is Yours book
- Reproducible Handouts
Online Certification Agenda
Pre-work
- Read and complete exercises in the book Attitude: The Choice is Yours
- Watch the NEW ATTITUDE! DVD
- Complete and return the Certification Action Plan
Session One
Introductions & Pre-work
- Module 1 – Attitude Awareness
- Module 2 – Attitude Analysis
- Module 3 – Dealing with Difficult Attitudes
- Module 4 – Attitude Adjustments Techniques
- Module 5 – Attitude Maintenance Strategies
- Overview of Materials
- Evaluation & Assignments
Session One
- Welcome & Assignment Questions
- 10-minute Practice and Critique
- Certification Action Planning
- Evaluation & Celebration!
Additional information
| Session Options | July 29 & August 5, 2019 1:00-4:00 pm CDT |
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